Quality Management

Johnston Robertson Business Consulting are dedicated to providing our clients with a tailored Quality Management System (QMS), which provides the organisation with the tools to effectively plan and deliver a management system leading to improved business performance.

By implementing an ISO 9001 quality management system and achieving certification clients can:

  • Gain an all-round improvement in the business
  • Increase customer confidence and satisfaction
  • Enhance performance
  • Boost reputation in the marketplace and gain a competitive advantage
  • Increase success at winning new business
  • Improve staff training and internal consistency